Have been lax in blogging due to an internet outage!
As we live in a rural area, our only option for high speed internet has been via satellite. We have had Hughesnet for a couple of years now.
Quite often, we lose our service. It is very frustrating!
When you call Hughesnet's customer service, it is actually answered by an operator in India. I spend a good hour usually, speaking with a person who I can barely understand, and generally the end result is I am told that their tests show no problems with my service! Then in a few days the service will generally return.
This time, after 3 days of no service, I got irritated enough to call. I was pleasantly surprised!
This go round, the operator was actually understandable, she ran some tests and actually admitted something was wrong. She then sent some communication to my modem, and the problem was actually solved! In less than 15 minutes!
While I still feel that for what I pay for service, it should not go out every month or so. At least this time I was able to resolve it fairly easily.
I still may look into getting a wireless modem through my cell phone carrier, but for now things are good!
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